CV/sections_general/work-experience.tex

% 08/08/2022 -
\work{Cloud Engineer}{NTT DATA UK\&I}{London, UK}{Aug 2022--Present}
\begin{workitems}
\item Played a pivotal role in designing an \textit{AWS landing zone} product using \textit{Terraform}, contributing code to the \textit{AWS Terraform provider}, enhancing its features, and actively contributing to community-driven development efforts
\item Proficiently utilised \textit{Terraform} alongside \textit{Continuous Deployment (CD) pipelines} to deploy and manage cloud infrastructure, ensuring streamlined, automated provisioning, and maintenance of resources
\item Oversaw large \textit{Azure} cloud estates comprising of 5000+ resources across multiple environments, ensuring increased stability, scalability, security, and observability
\item Contributed to the design of seamless cloud migration strategies, ensuring minimal disruption and smooth transitions for applications and services
\item Created \textit{shell scripts} to optimise and streamline cloud estates, significantly improving resource efficiency and minimising redundant components
\item Collaborated within \textit{agile} frameworks to drive service enhancements, leveraging teamwork to deliver superior solutions and elevate client satisfaction.
\end{workitems}
% 03/11/2021 - 29/04/2021
\work{Demonstrator}{Aberystwyth University}{Aberystwyth, UK}{Nov 2021--Apr 2022}
\begin{workitems}
\item Demonstrated for: \textit{System and Network Services Administration}, \textit{Fundamentals of Web Development}, \textit{Information security}
\item Communicating core concepts and principles in a practical context in order to help students complete practicals to the highest standard.
\end{workitems}
% 05/10/20 - 26/08/21
\work{Cloud Engineer}{NTT DATA UK\&I}{Birmingham, UK}{Oct 2020--Aug 2021}
\begin{workitems}
\item Deployed and managed services on \textit{Azure} using \textit{Terraform}
\item Designed and produced high/low-level infrastructure architecture documents
\item Improved observability and performed cost optimisations for one of the UK's top 5 largest \textit{Azure} consumers. Providing them vital insight into their cloud estate
\item Led meetings discussing inherent security flaws with a client's project proposal
\item Created and applied cost-optimisation scripts saving £1,000s a month on a client's \textit{Azure} estate
\item Automated server enrolment using \textit{Azure DevOps} CI/CD pipelines and \textit{Ansible}
\item Taught colleagues technologies like \textit{Terraform}, \textit{git}, and \textit{Ansible} in order to build resources in a reproducible manner
\item Configured patches and content life cycles of a major client's \textit{SLES} servers via \textit{SUSE Manager}
\item Wrote \textit{Azure runbooks} and \textit{PowerShell} scripts to automate tasks and improve efficiency within cloud estates
\item Deployed \textit{Azure Datafactory} to process Big Data and provide important business insights
\item Worked as part of a team following \textit{Agile} methods with the aid of \textit{Azure DevOps}
\item Worked as the leading Cloud Engineer on numerous short-term projects.
\end{workitems}
% 23/07/18 - 31/08/18
% \work{IT Technician}{Uckfield College}{Uckfield, UK}{Jul 2018--Aug 2018}
% \begin{workitems}
% \item Managed \textit{Google G Suite (now Google Workspace)} using CLI tools like \textit{GAM}
% \item Created \textit{bash} scripts to automate tasks
% \item Mass-enrolled Chromebooks for upcoming students
% \item Wrote documentation detailing the use of scripts and software for colleagues
% \item Re-imaged the college's Mac suite
% \item Provided hardware maintenance on workstation PCs
% \end{workitems}
%\work{Kitchen Porter}{Golden Dragon}{Uckfield}{Jan 2017--Aug 2019}
%\begin{workitems}
%\item Worked in the kitchen to help prepare orders
%\item Helped to fix mistakes saving the business money and resources
%\item On Sundays I worked front of house, handling cash, assisting with orders and complaints 
%\end{workitems}