CV/sections_general/work-experience.tex

% 08/08/2022 -
\work{Cloud Engineer}{NTT DATA UK\&I}{London, UK}{Aug 2022--Present}
\begin{workitems}
\item Successfully lead a team of engineers through transition to management of a critical \& multi-environment \textit{AWS} estate within a few weeks for a multi-billion pound client.
\item Played a pivotal role in designing and implementing an \textit{AWS landing zone} product using \textit{Terraform} and \textit{Azure DevOps Pipelines}, contributing code to the \textit{AWS Terraform provider}, enhancing its features, and actively contributing to community-driven development efforts.
\item Slashed infrastructure deployment time by 50\% by overhauling \textit{DevOps pipelines} and implementing \textit{GitOps} workflows.
\item Designed seamless cloud migration strategies, ensuring minimal disruption and modernising applications and services by leveraging cloud native technologies.
\item Overhauled internal cloud estates by implementing vital observability monitoring and reporting and creating a managed deployment workflow for developers backed by \textit{Terraform} and \textit{DevOps pipelines}.
\item Collaborated within \textit{agile} frameworks to provide service improvements while managing a large \textit{Azure} cloud estate compromising of over 5000+ resource across multiple environments, ensuring increased stability, scalability, security, and observability.
\item Designed and ran a company hackathon while acting as the cloud engineer expert within the team.
\item A member of the company's LGBTQ Network, actively working to make the company a more inclusive and welcome work environment for all.
\end{workitems}
% 03/11/2021 - 29/04/2021
\work{Demonstrator}{Aberystwyth University}{Aberystwyth, UK}{Nov 2021--Apr 2022}
\begin{workitems}
\item Demonstrated for: \textit{System and Network Services Administration}, \textit{Fundamentals of Web Development}, \textit{Information security}
\item Communicating core concepts and principles in a practical context in order to help students complete practicals to the highest standard.
\end{workitems}
% 05/10/20 - 26/08/21
\work{Cloud Engineer}{NTT DATA UK\&I}{Birmingham, UK}{Oct 2020--Aug 2021}
\begin{workitems}
\item Delivered high/low-level infrastructure architecture diagrams and implemented them using IaC via \textit{Terraform}
\item Generated £1000s in monthly savings and provided vital cloud estate insights for one of the UK's top 5 \textit{Azure} consumers by creating client-tailored automation runbook scripts.
\item Spearheaded meetings discussing inherent security flaws with a client's project proposal, halting the deployment of insecure solutions.
\item Streamlined server enrolments by automating the processes using \textit{Azure DevOps} CI/CD pipelines and \textit{Ansible}
\item Led numerous greenfield projects as the lead cloud engineer and occasionally aided in architectural design, often delivering far ahead of deadlines.
\end{workitems}
% 23/07/18 - 31/08/18
% \work{IT Technician}{Uckfield College}{Uckfield, UK}{Jul 2018--Aug 2018}
% \begin{workitems}
% \item Managed \textit{Google G Suite (now Google Workspace)} using CLI tools like \textit{GAM}
% \item Created \textit{bash} scripts to automate tasks
% \item Mass-enrolled Chromebooks for upcoming students
% \item Wrote documentation detailing the use of scripts and software for colleagues
% \item Re-imaged the college's Mac suite
% \item Provided hardware maintenance on workstation PCs
% \end{workitems}
%\work{Kitchen Porter}{Golden Dragon}{Uckfield}{Jan 2017--Aug 2019}
%\begin{workitems}
%\item Worked in the kitchen to help prepare orders
%\item Helped to fix mistakes saving the business money and resources
%\item On Sundays I worked front of house, handling cash, assisting with orders and complaints 
%\end{workitems}